7 Customer Service Trends That Will Matter the Most in 2022

7 Customer Service Trends That Will Matter the Most in 2022

Thanks to society’s technology and capability upgrades, consumer demands and expectations are more challenging than before. With the rise of the digital age, more customers are looking for instant gratification and quick answers to problems. And with that, most...

How to Give Valuable and Effective Feedback to Colleagues

How to Give Valuable and Effective Feedback to Colleagues

Valuable feedbacks are what helps us progress. It helps us learn what we need to improve with skills and capabilities. But let’s face it. Giving the perfect feedback in the workplace is challenging. Even the best and experienced professionals sometimes struggle to...

8 Proven Methods to Increase Response Rate for Surveys

8 Proven Methods to Increase Response Rate for Surveys

Running a business is not easy. You need to keep seeking new opportunities for improvement. You need to understand what your patrons want. You need to know what your employee needs. That's why it's essential to always gather insights that you can use to optimize and...

Flesch Reading Ease Test: What Readability Means for SEO?

Flesch Reading Ease Test: What Readability Means for SEO?

Creating high-quality content for your website is not easy as it sounds. You need to write an easy-to-understand and concise article that meets your target audience’s expectations. If you are not an expert, however, identifying your writing’s readability score can be difficult.

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