OUR REMOTE IT SUPPORT SERVICES
Flexisource IT is your partner in innovation, creating reliable delivery teams of top-calibre IT support experts. Get access to top-notch remote IT support in the Philippines with the fully managed, real-time hand picked support teams for your business!
We are experts at building support capabilities to companies that architect and own their outcomes. Flexisource IT is the only dedicated IT company in the Philippines which specializes in Agile development with particular expertise operating with Scrum or Kanban.
Our flexible outsourcing or flexisourcing, hybrid staff augmentation model helps you personalise teams fitted according to your needs.
Check out the variety of support services we offer to help you give ample support to your in-house teams and customers.
Many companies consider outsourcing IT services remotely. With remote IT services, owners and managers can hire talented IT experts with the same excellent service with reduced costs for services.
Remote software developers can help your business create and develop your web, desktop, and mobile applications. Aside from software development, hiring remote IT support roles in customer service and technical support.
If you are looking for a reliable IT Services provider, Flexisource IT has earned excellent reputation in servicing Australian clients.
Why should you trust Flexisource IT?
- ✓ Right resources – We assist you in identifying your roadblocks and help you attain and maximise desired results through flexisourcing.
- ✓ Access to Top-Calibre IT professionals – You may handpick your team based on your needs from our pool of talented IT professionals
- ✓ Real-Time Resources – We provide real-time reporting and assure that deliverables are met in a timely and transparent manner.
- ✓ No Lock-In Required – It is our best interests to give your desired results; thus, we don’t require lock-in deals.
- ✓ Dedicated Project Manager – To ensure the success of every project, we included a project manager to monitor and ensure efficient delivery.
- ✓ Agile Development – We have expertise in Agile development particularly in Scrum and Kanban.
How Our Project Managers Handle Working Remotely
Flexisource IT as your reliable, handpicked, dedicated IT team shifted into a fully remote working setup, assuring on-time and quality delivery to clients. Overall strategies in ensuring proper management and quality delivery:
- ✓ Tracking of tasks and building KPIs
- ✓ Assigning projects to managers with personal technical knowledge and experience on each specific project.
- ✓ Understanding thought process and improved technical expertise
- ✓ Estimating timeframes
- ✓ Implementing Flexisource QA process
- ✓ Creating productivity tools
- ✓ Agile Coaching
- ✓ Regular team health checkups in Manila
- ✓ Data-driven tracking and forecasting
- ✓ Tracking performance to set up KPIs and SLAs
How Our Project Managers Are Adding Value to Our Clients
With IT Project Managers helping out on projects, they can improve various aspects of the project –be it planning, design, development, implementation, forecasts, among others. Here are some of the ways Flexisource IT project managers can help in leading projects to success.
- ✓ Technical Leadership
- ✓ Analysis and creation of solutions for issues and impediments
- ✓ Assistance in Code Review
- ✓ Ensure quality of all projects
- ✓ Implement the Flexisource IT QA Standard
- ✓ Assistance in accurate estimation for project owners
- ✓ Creation and usage of software development tools
- ✓ Creation of valuable productivity trackers
- ✓ Assist in Agile methodology transition of organisations
- ✓ Coach teams into implementing Agile methodology in project management
An agile sprint framework was adopted and supported by a project management and developer team resources provided by Flexisource IT.”
DIRECTOR OF SOFTWARE DEVELOPMENT, LUCIDITY SOFTWARE
MELBOURNE IT GROUP
MANAGER, VENTURE SALES PTY. LTD.
MANAGING DIRECTOR, FRAMTID INNOVATION
AMCOM ( Telecommunications Melbourne, Australia )
MANAGING DIRECTOR/CTO, PACOM SYSTEMS
Over the last couple of months, especially last few weeks, we had really challenging period for us and without huge effort from the whole team, we would not be able to deliver the product on time. This is not the first time (badge printing was the first challenge, back in 2018) that you @Julius stepped up and shine, when it was important and was not easy. Thanks a lot Julius, your effort is tremendous (you worked even when there was volcano eruption or while you had a day off).
@Francis, you are not with us as long as Julius, but you have quickly become important part of the team. Thanks a lot Francis, for all days and nights, which you have spent testing the product and making sure that there would not be issues in the production.
Julius and Francis, I’ll be emailing you some gift certificates directly.
I’m looking forward to get the future challenges completed with you guys, as successful as previous challenges!”
HEAD OF TECHNOLOGY/O-TIX
Why should I outsource with Flexisource IT?
Flexisource IT is your best gateway to outsourcing high-calibre IT professionals in the Philippines. We provide an overseas division of your company and handle recruitment, facilities and equipment for you (including a dedicated workstation, tools and equipment, amenities), payroll and HR, recruitment, and IT support.
How does flexisourcing IT reduce costs dramatically?
Offshoring your business to Flexisource IT allows you to dramatically reduce labor costs (70% less than what normal cost onshore) but still offer competitive salary packages to employees.
What roles can I offshore?
With Flexisource IT, you can offshore a variety of roles with the talented IT professionals in the country in IT Development, Support Services, and Digital Marketing. Nearly anything your team does digitally can be done remotely by an offshore team. With thousands of talented IT professionals, we can build any team your company might need to offshore.
What timezone does Flexisource IT operate?
Flexisource IT caters to Australian clients and operates in Australian and Philippine time zones. Support teams work on various shifts to cater for customer and technical support services.
How do I build a dedicated team in the Philippines?
Contact us today and you will have a built offshore team in a matter of weeks.
Why Flexisource IT?
The main difference between traditional outsourcing and Flexisource IT’s model is this: highly-talented and skilled people with admirable work ethic, great company culture, and an alpha project manager that can help communicate results and deliverables to both customers and staff in an efficient manner.