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Ensure Quality Customer Experience with Your Excellent, Reliable, Dedication

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Technical Support Team

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[contact-form-7 id=”16007″ title=”Contact Form”]

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Inbound Technical Support 

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The issue with technical support oftentimes is that there is a massive gap between actually understanding the technology, and making that understanding work for the benefit of others.

This is where our inbound technical support specialists excel, in bridging the gap in understanding between the technology and the solution. In dealing with the issue with a human touch, we are able to resolve the concern better and faster.

Having a team dedicated to answering your customer’s queries will greatly help in increasing the reputation for your business. The more people see that you care about customers even after sales, the more they will want to become part of your business.

Even at peak times, our team will be able to handle the increasing demand. Quality service will always come before quantity.

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Why should you trust Flexisource IT?

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• We assist you in identifying your roadblocks and help you attain and maximise desired results through flexisourcing.

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[/et_pb_cta][et_pb_cta title=”Top-Calibre IT professionals” button_url=”#” admin_label=”Service” _builder_version=”3.18.7″ header_font=”|700|||||||” header_text_align=”center” header_text_color=”#2a2a2a” header_font_size=”18px” header_line_height=”1.4em” body_font=”Raleway|500|||||||” body_text_align=”justify” body_text_color=”#666666″ body_line_height=”1.8em” use_background_color=”off” custom_button=”on” button_text_size=”14px” button_text_color=”#8b20bb” button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_letter_spacing=”2px” button_font=”Poppins|600||on|||||” button_icon=”%%3%%” button_alignment=”left” text_orientation=”left” custom_margin=”|||” custom_padding=”|||” animation_style=”fade” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]

• You may handpick your team based on your needs from our pool of talented IT professionals.

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• It is in our best interests to give your desired results; thus, we don’t require lock-in deals.

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• To ensure the success of every project, we included a project manager to monitor and ensure efficient delivery.

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[/et_pb_cta][/et_pb_column][/et_pb_row][et_pb_row admin_label=”Services Area” _builder_version=”3.25″ custom_padding=”16px|0px|0|0px|false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_cta title=”How we Manage our Teams and Projects” button_url=”#” admin_label=”Service” _builder_version=”3.18.7″ header_font=”Raleway|700|||||||” header_text_color=”#2a2a2a” header_font_size=”18px” header_line_height=”1.4em” body_font=”Raleway|500|||||||” body_text_align=”justify” body_text_color=”#666666″ body_line_height=”1.8em” use_background_color=”off” custom_button=”on” button_text_size=”14px” button_text_color=”#8b20bb” button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_letter_spacing=”2px” button_font=”Poppins|600||on|||||” button_icon=”%%3%%” button_alignment=”left” text_orientation=”left” custom_margin=”|||” custom_padding=”|||” animation_style=”fade” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]

[/et_pb_cta][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”3.25″ custom_padding=”9px|0px|27px|0px|false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_text_color=”#000000″ text_font_size=”34px”]

FAQs

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”3.25″ custom_padding=”0|0px|0|0px|false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ custom_margin=”||52px”]Flexisource IT is your best gateway to outsourcing high-calibre IT professionals in the Philippines. We provide an overseas division of your company and handle recruitment, facilities and equipment for you (including a dedicated workstation, tools and equipment, amenities), payroll and HR, recruitment, and IT support.

 How does flexisourcing IT reduce costs dramatically?

 Offshoring your business to Flexisource IT allows you to dramatically reduce labor costs (70% less than what normal cost onshore) but still offer competitive salary packages to employees.

 What roles can I offshore?

 With Flexisource IT, you can offshore a variety of roles with the talented IT professionals in the country in IT Development, Support Services, and Digital Marketing. Nearly anything your team does digitally can be done remotely by an offshore team. With thousands of talented IT professionals, we can build any team your company might need to offshore. 

 What timezone does Flexisource IT operate?

 Flexisource IT caters to Australian clients  and operates in Australian and Philippine time zones.  Support teams work on various shifts to cater for customer and technical  support services.

 How do I build a dedicated team in the Philippines?

 Contact us today and you will have a built offshore team in a matter of weeks.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ background_image=”https://flexisourceit.com.au/wp-content/uploads/2020/10/it-services-list.jpg” da_disable_devices=”off|off|off” box_shadow_style=”preset3″ box_shadow_horizontal=”-22px” box_shadow_vertical=”24px” box_shadow_spread=”-9px” locked=”off” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ custom_margin=”20px||”]

Other support services might interest you 

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   Inbound Customer Service

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   Outbound Customer Service

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   Email

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  Quality Assurance

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  Inbound Technical Support

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  Level 1 – 3

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  Network Engineering

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  Sales Lead Generation

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Got a project in mind?

[/et_pb_text][et_pb_image src=”https://flexisourceit.com.au/wp-content/uploads/2020/10/contact-image.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”3.23″ custom_margin=”30px||”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″][contact-form-7 id=”16007″ title=”Contact Form”][/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]