CUSTOMER SERVICE QUALITY

The ability to determine, identify, and maintain a set of standards is in no way a simple or easy task. This is one task wherein quality is at stake, and in most instances, quality is what ultimately makes or breaks a business or a brand.

Our quality assurance specialists are superbly trained in evaluation, verification, determination, direction, and feedback management to ensure that the company’s highest standards are met and maintained, and anything less is sorted out and improved.

HIGH QUALITY ASSURED

Developing a product or a service is one thing. Making sure that it works and satisfies customers is another one. We can help you know what areas to improve upon your service or product with our top-notch QA specialists. Before releasing the product to your customers, you need it to undergo intensive testing to weed out bugs and glitches that may be detrimental to your launch.

Most of the time, the developers themselves are the ones who test the software. However, there are some things that they may overlook. Our QA specialists are trained to search each nook and cranny for any potential problem that may arise.

RIGIDLY TESTED & PASSED

You will be given extensive reports for QA tests done on your product. We will help make sure that your software will be delivered to your customers if they only meet your set standards and requirements.

Nobody wants a broken product. Not only will it drive away your customers, but also generate bad publicity as well. Prevent those scenarios by getting professional QA done on your product first before sending them out to the public.

QUALITY IS PRIORITY

One of the grave mistakes that business owners make is not taking the quality of their service or software into consideration during budgeting. Since the focus is shifted into finishing the project, deliverables are rushed. Sometimes, there is no testing done at all.

Providing QA tests for products also trains your developers to work with quality in mind. They will be able to implement better solutions for your next project.

Our specialists are trained to give much attention to detail.

BEST-ONLY GUARANTEE

Smaller bugs could lead to larger ones in the long run and catching them early on can significantly reduce costs. Making a product good from the ground up is less expensive than having to fix bad software repeatedly over the course of time.

Besides catching errors, our specialists can also help in pointing out where user experience can be improved. No matter how great your product is, it will be of no use if nobody can actually understand it.

Let us help you make the best product or service you can dish out to the market. Fill up the contact form below and we will get back to you as soon as possible.

LET US KNOW HOW WE CAN HELP

WHERE YOU CAN FIND US

Address:
Suite 181, 585
Little Collins St Melbourne, Victoria, Australia

Email Address:
salesandmarketing@flexisourceit.com.au

Contact Number:
+61 420 790 775

Being known specialists in IT Outsourcing, we provide you with the option of handpicking your very own dedicated offshore workforce that will suit your staff augmentation needs. Fill up the contact form detailing what you need and we’ll respond as soon as we can.

We also appreciate feedback of any kind, especially those that can improve our services and ourselves as a company.

So let us know what YOU think, send us your questions, opinions, suggestions and/or recommendations and we’ll do our best to reply in the soonest possible time.

THE FLEXISOURCE IT GUARANTEE

Flexisource IT’s commitment to excellence has created many long-time business relationships over the years and has continued to attract new customers across many different markets both locally and from abroad.

The company’s culture of excellence is reflected in its selection of staff for itself and other business clients. After a rigorous screening system and internationally-accredited training, Flexisource IT’s personnel are armed with the professional aptitude to fulfill any task requirements. If our clients have other specialized requirement, we help them find the person they’re looking for. The value doesn’t stop there as we provide an alpha project manager that helps communicate your goals to your offshore dedicated staff for free.

Our long list of currently existing clients is a testament to our commitment of excellence and delivering quality services. By aligning our clients’ goals with ours, we’re able to come up with strategies and tactics that don’t only achieve their desired results, but also help them save up on time and money. Through the years, they’ve remained our most loyal customers because of our staunch dedication to achieving their business goals in a timely and efficient manner.

Whether it’s IT Development or Customer support services, Flexisource IT is dedicated to providing you with the kind of quality you would expect from a business partner rather than just another outsourcer.

If you’re looking for a company that’s dedicated to bringing you quality service, you have found the right one. Give us a call or send us a message and we’ll get back to your shortly.