LATEST ARTICLES

Cost, Quality and Competitive Edge: Offshore Tech Support Groups

/
Any online search for reasons why a company should contract the services of a reputable offshore tech support group would yield a multitude of answers, most of which may or may not actually address the primary concern of the company seeking the reasons to hire an outsourced ...

Tailored and Packaged Solution: Which Should You Choose

/
Corporations who have sought the services of offshore tech support groups or any other outsourced function would know just how beneficial these services are to the day-to-day operations of a company.  With so much to do on any given day, being able to outsource most functions allows ...

3 Red Flags of a Bad Outsourcing or Offshore Tech Support Group

/
Since the day it first became a household name in the corporate world, outsourcing has made immense strides in development, reach, and in diversity.  It now caters to practically any business process a company could ever have, from finance, to marketing, to sales, administration, and ...

Why You Should Work with a Reputable Offshore Tech Support

/
Just like most things, solution providers found elsewhere, such as offshore tech support, all have their pros and cons, and while some entities rant about how dissatisfied they are with the service they received, these incidents are actually quite limited and isolated. 

3 Reasons Why Companies Relate with Offshore Tech Support Firms

/
Before the advent of offshore companies that provided back end services, technical support, or even sales-related services to companies, most firms had to rely on an internal department that handled all of these functions within the confines of the company.